2025 was a defining year for Interac.
We delivered meaningful, measurable impact for our shareholders, partners and the millions of Canadians who rely on us every day. We did so by executing with focus, strengthening trust and turning ambition into action.
This was the first year of our new three-year corporate strategy – ambitious by design, demanding by necessity and built for delivery. One year in, we are already realizing its benefits and building real momentum toward our North Star: to lead Canadians to digital prosperity.
Across our core and emerging products, we delivered strong performance. Interac enabled more than 8.7 billion secure transactions, touching Canadians’ lives an average of nearly a million times an hour through Interac Debit, Interac e-Transfer and Interac Verified transactions. We grew transaction levels and revenues across our products, while measurably strengthening our customer experience.
Amid rising costs and trade uncertainty, we helped small businesses keep more value at home through low transaction fees with Interac Debit and by operating a model that helps keep profits inside Canada’s borders. By encouraging consumers to Tap Canadian with Interac Debit, we helped keep dollars local and supported growth in our communities.
We evolved our trusted platforms and built for the future:
- We introduced Interac e‑Transfer Cards, bringing a new level of personalization to how Canadians can send money.
- We broadened participation criteria for the Interac e-Transfer service to include entities that are both Payment Service Providers under the Retail Payment Activities Act and FINTRAC-registered money service businesses – responsibly expanding access while maintaining trust.
- In 2025, we expanded the reach of our Interac Verified suite to new customers, including Canada’s credit union ecosystem. We also invested in the people and platforms that will enable the next phase of product evolution, notably reusable identity verification. These investments reflect our commitment to giving Canadians greater control and confidence in how their information is shared and validated. To support the future development and growth of Interac Verified, we welcomed approximately 50 new employees to this team.
At the same time, we delivered milestones that will help define Canada’s digital future:
- We launched KONEK with Staples Canada as our first national merchant, establishing a Canadian alternative to foreign digital wallets and advancing digital sovereignty in everyday commerce.
- We invested in building anti-scam capabilities, strengthening our ability to prevent and detect financial crime at scale.
- Our work in support of Real‑Time Rail (RTR) continued, reflecting our commitment to modernize Canada’s payment infrastructure. Led by Payments Canada, and supported by Interac, testing of the RTR is underway – a major step toward an instant, reliable and resilient payment system.
From KONEK to fraud prevention to the RTR, these initiatives are part of a deliberate strategy to build sovereign platforms, expand digital payment choice and strengthen trust across Canada’s economy.
As our platforms scale, so too does our responsibility to protect the services Canadians depend on. In 2025, we strengthened this commitment through the creation of a new function called Financial Crimes and appointed a Group Head, as well as welcomed a new Group Head of Technology & Operations, reinforcing security, operational excellence and readiness in the face of evolving threats.
We also invested deeply in our teams and communities. We welcomed hundreds of new employees, working under an agile structure that transforms how we deliver solutions, accelerating our ability to move from idea to impact. Beyond our business, Team Interac supported thousands of Canadians through financial confidence-building and wellbeing initiatives. We invested $800,000 in community causes – reinforcing that our purpose extends beyond the network we operate.
We are entering year two of our strategy with clarity and conviction, driven by the collective effort of our nearly 1,000‑strong Interac team. I want to express my gratitude to the entire team for their hard work and dedication to moving Interac forward. In 2026, our commitment remains unwavering: to protect trust, power innovation, and deliver for Canadians with consistency and confidence.
We are ready for what comes next.
