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Community Impact

At Interac, we are committed to excellent corporate citizenship and community investment rooted in helping Canadians get more out of life. We demonstrate our responsibility through impact-oriented programming that helps Canadians build their financial and digital confidence.

Through research*, we learned:

61%
of Canadians say they face barriers that hinder feelings of financial control, and vulnerable groups* (younger Canadians, low income, and women) are more likely to say they face financial barriers compared to other demographics.
71%
of Canadians note that rising inflation has made it more important than ever to feel in control of their money.

Our community impact mandate is informed by a cross-section of Canadians from varying cultures, backgrounds, and lived experiences. Together, we developed a deeper understanding of the role Interac can play in supporting communities and improving the livelihoods of Canadians and newcomers.

Building financial and digital confidence

We are committed to helping Canadians and newcomers build financial and digital confidence, particularly those who are not often given an equitable opportunity to achieve financial success.

We action this by:

  • Working with community partners to launch relevant educational tools that support Canadians and newcomers in building their financial and digital literacy skills.
  • Developing the Interac e-Transfer® Opt-Out Notification Feature to help support the safety of all Canadians and newcomers and help them reclaim some control over their financial interactions.
  • Partnering with community organizations to support job seekers from diverse backgrounds adapt to the Canadian labour force and overcome barriers to employment.
  • Advocating for systemic change within the Canadian ecosystem to develop and implement policies and frameworks that work toward addressing gender pay inequity in collaboration with community organizations and other corporations,

Championing diversity and inclusion

We are committed to championing diversity within our walls while fostering a richness of belonging within them.

We action this by:

  • Hosting learning activities that educate employees on the importance of diversity, equity, and inclusion, and how we can all be better allies.
  • Implementing corporate policies that clearly articulate our stance against, and protect our employees from, any form of racism and/or discrimination.
  • Investing our community giving dollars in organizations that elevate underrepresented groups in key areas such as financial and digital literacy, access to employment, and the youth talent pipeline.
  • Understanding our workforce composition, their engagement, and what they value to determine needs and gaps in career development, progression, employee empowerment, and inclusion to inform programs, policies, and practices.

Supporting small businesses

We are committed to building solutions and partnerships that help small business owners from diverse backgrounds power their business with confidence.

We action this by:

  • Working with Canadian industry associations, community organizations, and local Chambers of Commerce to support small businesses access resources and grant opportunities.
  • Advancing financial and digital literacy amongst entrepreneurs so they can stay in control of their finances from Dollar One.
  • Sticking true to our commitment of being a low-cost, convenient, and secure provider that helps small businesses with their bottom line.

By the numbers: How Interac is supporting local communities

$800,000+
invested in community-led organizations in 2025
$300,000+
raised by Interac employees for Canadian charities in 2025

650+
hours dedicated to volunteering by Interac employees
30+
Canadians charities supported coast to coast to coast in 2025

Are you a not-for-profit organization that supports several of our commitments above?

Email community@interac.ca for Sponsorship and Community programming consideration.

Stories of impact

Read more about how Interac is working with community partners to build financial and digital confidence.

2025: How Interac helped to deliver community impact when it mattered most

2025 was a year like no other, filled with twists, turns and everything in between. Global pressures rippled across Canada, and vulnerable communities were among those most affected. At Interac, we recognized the need to step up. We know that by giving people the tools, knowledge and resources they need to build resilience, we can help them thrive in a digital world.

Read More

National Volunteer Week 2025: Strengthening our community impact

National Volunteer Week at Interac is designed to unite employees in learning, understanding and taking action to support vulnerable communities. This year, the company’s efforts centered on helping newcomers and women. Interac worked alongside community partners to create meaningful, purpose-driven engagement opportunities for both the community and employees throughout the week.

Read More

Reclaiming financial power: How technology is helping survivors of economic abuse

At this year’s Elevate Festival, a powerful conversation unfolded around a topic that often remains hidden in the shadows: economic abuse. Sponsored by Interac, the session featured Rhiannon Rosalind, Founder of Conscious Economics, and Anuradha Dugal, Executive Director at Women’s Shelters Canada.

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Paving the Path for Newcomers: A Journey to Success

Adjusting to a new country means navigating unfamiliar systems—financial, professional and cultural—all while trying to establish a sense of belonging. Maj Dafinone, Leader of Product Management at Interac Corp., knows this journey well. When she emigrated from the United States to Canada in 2018, she arrived with an impressive résume and years of professional experience.

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How Anita Grant is healing generations through natural hair

This is how founder Anita Grant describes the impact of Hello Hair, her social impact brand that blends textured hair education with confidence and identity-building tools for children, parents, and educators. Founded in 2022 and based in Stoney Creek, Ontario, Hello Hair came to life from Anita’s lifelong struggle to accept her hair texture and grapple with the shame that surrounded her natural features. What’s more, a lack of representation around her contributed to how she measured her value.

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What’s the ‘knowledge-action gap’ and how is it creating fraud risk for Canadians?

Fraudsters continue to adopt new tactics and technologies, making scams harder to spot: Nowadays they can arrive as a familiar voice on the phone, panicked and urgent, asking for an emergency money transfer. Or as a convincing warning about tariff charges on a recent order. Or something else inspired by the news. Keeping up with the threat has never been more challenging — or more important.

Read More

Interested in joining a company that is committed to excellent corporate citizenship and supporting local communities?

Check out Interac’s open positions

About the research on financial literacy and confidence of Canadians 

Research was conducted by Discover by Navigator among 1,998 Canadians aged 18+ over the period October 9th to 25th, 2022. The online survey comprised of a core sample of 1,500 respondents representative of the general population in terms of gender, age, region and education; quotas and weighting were applied to ensure proportionate representation to the Canadian adult population according to Statistics Canada census data. The core sample was supplemented by an oversample of 498 respondents with an annual household income less than $55,000; subsample analysis of this “low income” cohort included a total of 1,000 respondents (core sample with household income <$55,000 + oversample) and was based on unweighted data. On average, the survey took 9 minutes to complete. An associated margin of error for a randomly selected sample of n=1,500 would be ±2.6%, 19 times out of 20.