Community Impact

At Interac, we are committed to excellent corporate citizenship and community investment rooted in helping Canadians get more out of life. We demonstrate our responsibility through impact-oriented programming that helps Canadians build their financial and digital confidence.

Through research*, we learned:

61%

of Canadians say they face barriers that hinder feelings of financial control, and vulnerable groups* (younger Canadians, low income, and women) are more likely to say they face financial barriers compared to other demographics.

71%

of Canadians note that rising inflation has made it more important than ever to feel in control of their money.

Our community impact mandate is informed by a cross-section of Canadians from varying cultures, backgrounds, and lived experiences. Together, we developed a deeper understanding of the role Interac can play in supporting communities and improving the livelihoods of Canadians and newcomers.

Building financial and digital confidence

We are committed to helping Canadians and newcomers build financial and digital confidence, particularly those who are not often given an equitable opportunity to achieve financial success.

We action this by:

Working with community partners to launch relevant educational tools that support Canadians and newcomers in building their financial and digital literacy skills.
Partnering with community organizations to support job seekers from diverse backgrounds adapt to the Canadian labour force and overcome barriers to employment.
Advocating for systemic change within the Canadian ecosystem to develop and implement policies and frameworks that work toward addressing gender pay inequity in collaboration with community organizations and other corporations.

Championing diversity and inclusion

We are committed to championing diversity within our walls while fostering a richness of belonging within them.

We action this by:

Hosting learning activities that educate employees on the importance of diversity, equity, and inclusion, and how we can all be better allies.
Implementing corporate policies that clearly articulate our stance against, and protect our employees from, any form of racism and/or discrimination.
Investing our community giving dollars in organizations that elevate underrepresented groups in key areas such as financial and digital literacy, access to employment, and the youth talent pipeline.
Understanding our workforce composition, their engagement, and what they value to determine needs and gaps in career development, progression, employee empowerment, and inclusion to inform programs, policies, and practices.

Supporting small businesses

We are committed to building solutions and partnerships that help small business owners from diverse backgrounds power their business with confidence.

We action this by:

Working with Canadian industry associations, community organizations, and local Chambers of Commerce to support small businesses access resources and grant opportunities.
Advancing financial and digital literacy amongst entrepreneurs so they can stay in control of their finances from Dollar One.
Sticking true to our commitment of being a low-cost, convenient, and secure provider that helps small businesses with their bottom line.

By the numbers: How Interac is supporting local communities

$1,300,000+

invested in community-led organizations in 2024

$260,000+

raised by Interac employees for Canadian charities in 2024

380,000+

Canadians empowered through our financial literacy programs

50+

Canadians charities supported coast to coast to coast in 2024

Are you a not-for-profit organization that supports several of our commitments above?

Email community@interac.ca for Sponsorship and Community programming consideration.

Stories of impact

Read more about how Interac is working with community partners to build financial and digital confidence.

2024: A Year of Community Impact at Interac

As 2024 comes to an end, we’re reflecting on a year in which many Canadians continued to face rising financial pressures, from the increasing cost of living to everyday expenses. In response to these challenges, Interac doubled down its community impact efforts to support Canadians—especially newcomers—in building their financial confidence.

How to spot scams that target newcomers to Canada

A recent survey by Interac reveals 70 per cent new Canadians polled feel they are more susceptible to financial scams than the general population.

How creating a culture of engagement positions Interac as a Greater Toronto Top Employer

Over the last several years, Interac has enhanced its offerings to employees to support their well-being, and both personal and professional development — which in turn helps them be even more effective as they work to lead Canadians to digital prosperity.

How Ren Navarro is Transforming Conversations and Industries with B. Diversity

Ren Navarro’s journey from finance to advocacy is a testament to the power of diversity, resilience, and community. In 2018, she founded Beer. Diversity. Group, an initiative aimed at fostering open conversations about inclusion within the craft beer industry.

How Visions of Science is Empowering Communities Through STEM Education

Visions of Science stands as a beacon of hope and opportunity for youth, particularly those from underrepresented communities, striving to bridge the gap of inequity in science, technology, engineering, and math education.

Interac and Conscious Economics expand financial confidence programming for women across Canada

Interac and Conscious Economics launched Mindfulness & Money for Women, a free digital learning program that is informed by community experts and seeks to help all self-identified women break down some of the barriers they’re facing in building financial confidence and staying in control of their money.

Interested in joining a company that is committed to excellent corporate citizenship and supporting local communities?

Check out Interac’s open positions

About the research on financial literacy and confidence of Canadians

Research was conducted by Discover by Navigator among 1,998 Canadians aged 18+ over the period October 9^th to 25^th, 2022. The online survey comprised of a core sample of 1,500 respondents representative of the general population in terms of gender, age, region and education; quotas and weighting were applied to ensure proportionate representation to the Canadian adult population according to Statistics Canada census data. The core sample was supplemented by an oversample of 498 respondents with an annual household income less than $55,000; subsample analysis of this “low income” cohort included a total of 1,000 respondents (core sample with household income <$55,000 + oversample) and was based on unweighted data. On average, the survey took 9 minutes to complete. An associated margin of error for a randomly selected sample of n=1,500 would be ±2.6%, 19 times out of 20.